These Terms and Conditions govern your use of the vclub platform. By registering an account or using any part of the platform, you confirm that you have read, understood and agreed to everything set out below. If anything is unclear, please contact our support team before proceeding.
These cards summarise the most important aspects of the vclub Terms and Conditions. The full terms follow below — please read them in their entirety.
vclub is strictly for adults aged 18 and above. Age is verified during registration. Any account found to belong to a person under 18 will be immediately closed and all funds returned to the depositing payment method after verification of ownership.
Each individual is permitted to hold exactly one vclub account. Duplicate accounts — whether created under the same name, email, payment method or device — will be merged or closed, and any bonus funds in the duplicate account will be voided.
The vclub wallet operates exclusively in Pakistani Rupees. Deposits via JazzCash, Easypaisa, Raast, Bank Transfer and cards are processed in PKR. Withdrawals are paid out in PKR to the same method used for the original deposit where possible.
All promotional bonuses come with wagering requirements that must be met before the bonus balance or any associated winnings can be withdrawn. The specific wagering multiplier and eligible games for each offer are stated in the individual promotion terms.
You are responsible for keeping your vclub login credentials secure. Do not share your password with anyone. vclub will never ask for your full password via support chat or email. If you suspect unauthorised access, contact support immediately to lock the account.
Deposit limits, session time reminders and self-exclusion are available in your account settings. These tools are there to help you manage your gaming within a budget and time frame that is comfortable for you. Use them — they are designed to be genuinely helpful.
These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and vclub ("the Platform", "we", "us", "our") governing your access to and use of the vclub online gaming platform, available at vclub.onl.
By completing the registration process, ticking the acceptance checkbox at registration, or by logging in and using any game, feature or service offered on the platform, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not register or use the platform.
These Terms apply alongside any additional rules that govern specific games, promotions or features on the platform. Where a specific promotion or feature has its own terms, those will be stated clearly in the relevant section of the platform. In the event of a conflict between these Terms and the specific terms of a promotion, the promotion-specific terms will take precedence for that promotion only.
Plain language summary: Using vclub means you agree to these rules. If something is unclear, please contact support at [email protected] before you start playing.
Access to vclub is strictly limited to individuals who meet all of the following criteria:
vclub reserves the right to request documentation to verify your age and identity at any point. This may include a copy of a valid national identity card (CNIC), passport or other government-issued document. Failure to provide satisfactory verification within a reasonable time frame will result in account suspension pending review.
Under-18 access is strictly prohibited. Any account found to belong to a person under 18 years of age will be closed immediately. All deposits will be returned to the source payment method. Any winnings accumulated on an underage account will be voided in full.
vclub also reserves the right to decline registration or close accounts where access to online gaming of this type would be restricted for the individual based on their personal circumstances, regardless of age. Players are responsible for ensuring that their use of the platform is consistent with their own legal and personal situation.
To use the vclub platform, you must register a personal account. The registration process requires you to provide accurate, complete and up-to-date information including your full name, date of birth, email address and a contact number. You are responsible for ensuring that the information on your account remains accurate and current. If your details change, update your account profile or notify support.
Each individual is permitted to hold only one active vclub account. This applies regardless of whether a second account is opened under a different email address, phone number or payment method. Where duplicate accounts are identified, we reserve the right to merge them, close the duplicate and void any bonus balances held in it. Winnings accumulated through abuse of the one-account rule may also be voided at our discretion.
You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any other person. vclub support staff will never ask you to provide your full password through any channel. If you have reason to believe that your account has been accessed by someone else, notify support immediately so the account can be secured.
Any activity that occurs on your account using your valid credentials is considered to be authorised by you, unless you have notified us of a breach and we have confirmed receipt of that notification. vclub is not liable for losses that result from unauthorised access to an account where the player has failed to keep their credentials secure.
vclub may request identity verification (commonly called KYC — Know Your Customer) at any point, including at registration, before processing a withdrawal or following a change to account details. Documents that may be requested include CNIC, passport, proof of address or proof of payment method ownership. Accounts subject to a pending verification request may have withdrawals paused until the process is complete. vclub will communicate the required documents clearly and process verifications promptly.
All deposits to your vclub account are processed in Pakistani Rupees (PKR). The platform supports the following deposit methods:
Minimum and maximum deposit amounts vary by payment method and are displayed clearly in the deposit interface before you confirm a transaction. These limits may be adjusted from time to time and the current limits shown at the time of deposit apply.
Important: Only deposit funds that belong to you and are associated with a payment method registered in your own name. Deposits from payment methods belonging to third parties — including family members — are not permitted and may result in the deposit being reversed and the account being reviewed.
vclub does not charge a fee on deposits. However, your payment provider may apply their own transaction fees, particularly for bank transfers and card payments. These fees, if any, are charged by the payment provider and are outside vclub's control. Check with your bank or mobile wallet provider if you are unsure.
Deposits that fail to reflect in your account balance within the expected time frame should be reported to support with the transaction reference number from your payment provider. We will investigate and resolve genuine deposit delays as promptly as possible.
Withdrawals from your vclub account are paid out in PKR. To submit a withdrawal request, your account must be fully verified (KYC complete) and your balance must exceed the applicable minimum withdrawal amount, which is displayed in the withdrawal interface.
Withdrawal requests for verified accounts are typically processed within the same business day for JazzCash and Easypaisa. Bank Transfer and Raast withdrawals may take one to two business days depending on the receiving bank's processing schedule. Processing times stated are targets, not guarantees, and may be affected by high request volumes, public holidays or payment provider delays outside our control.
Withdrawals are processed back to the same payment method used for the original deposit wherever possible. This is a standard anti-fraud measure. If your original deposit method is no longer available, contact support to discuss alternatives. We reserve the right to request additional verification before approving a withdrawal to a different method.
Bonus funds cannot be withdrawn directly. Only funds that have cleared all applicable wagering requirements are eligible for withdrawal. Your account balance display separates real money from bonus balances so you can see what is withdrawable at any time.
vclub reserves the right to delay or decline a withdrawal request pending an account review, identity verification or investigation into suspected fraud or terms violations. Where a withdrawal is delayed for this reason, support will notify you within a reasonable time and explain what additional steps, if any, are required from you.
vclub offers promotional bonuses from time to time, including welcome bonuses, deposit match offers, free credit and seasonal promotions tied to events such as PSL season, T20 tournaments and major cricket series. All bonuses are subject to the specific terms stated in the promotion details, in addition to these general bonus rules.
All bonus funds are subject to a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times — the wagering multiplier — before any associated winnings can be withdrawn. The applicable multiplier for each offer is stated clearly in the promotion terms. Wagering requirements must be completed within the validity period of the bonus, which is also stated in the promotion terms. Bonuses not wagered within their validity period expire and are removed from the account automatically.
Not all games contribute equally to wagering requirements. Slots and crash games typically contribute 100% of each bet toward the wagering requirement. Table games such as Blackjack and Baccarat, and Live Casino games, may contribute at a lower percentage or may be excluded from wagering requirement clearance entirely. The contribution rates for each game category are stated in the individual promotion terms. Playing excluded games while a bonus is active does not forfeit the bonus, but bets placed on excluded games do not count toward clearing the wagering requirement.
vclub monitors bonus usage to identify patterns consistent with bonus abuse — including but not limited to: creating multiple accounts to claim a welcome bonus more than once, using betting strategies designed to clear wagering requirements with minimal risk exposure, or coordinating with other players to exploit promotional offers. Where bonus abuse is identified, we reserve the right to void the bonus and any winnings derived from it, and to close the account.
One welcome bonus per player: Welcome bonuses are available to new players only and are limited to one per person, household, device and payment method. Players who have previously held a vclub account are not eligible for a new player welcome offer under any circumstances.
All games available on vclub use certified random number generators (RNG) or, in the case of live casino titles, real dealer-operated equipment streamed via verified providers. Game outcomes are not manipulated by vclub and the platform does not have the ability to influence results in favour of or against any individual player.
Return-to-player (RTP) percentages for individual games are available within the game information panel for each title. RTP figures represent the theoretical long-run return over a very large number of game rounds and should not be interpreted as a guarantee of returns for any individual session.
The following actions are strictly prohibited on the vclub platform:
Where prohibited conduct is identified, vclub reserves the right to void the bets in question, recover any winnings derived from the prohibited activity, suspend or close the account and report the activity to relevant authorities if appropriate.
In the event of a technical disruption — such as a disconnection mid-game round — the game state is recorded by the platform. Upon reconnection, the game round will be resolved based on the recorded state. If a round cannot be resolved due to a system-level fault on vclub's side, the stake for that round will be returned to your balance. vclub is not liable for disruptions caused by your own internet connection, device or browser.
vclub reserves the right to suspend or permanently close any account, at our sole discretion, where we have reasonable grounds to believe that any of the following apply:
Where an account is closed due to a terms violation, vclub reserves the right to withhold bonus balances and any winnings derived from prohibited activity. Real money deposits that are not implicated in the violation will be returned to the source payment method after any applicable review period.
You may request to close your vclub account at any time by contacting support. Before the account is closed, any withdrawable balance will be paid out to your registered payment method subject to standard verification requirements. Pending wagering requirements on active bonuses will be forfeited upon voluntary closure.
If you wish to take a break from gaming, you can activate the self-exclusion tool directly from your account settings. Self-exclusion takes effect immediately upon activation. During the exclusion period you will not be able to log in, deposit or place bets. Please see the Responsible Gaming page for full details on self-exclusion and other player protection tools.
vclub is committed to providing a gaming environment that supports responsible, adult entertainment. We recognise that for a small number of players, gaming can become problematic, and we have built tools into the platform specifically to help players manage their activity.
The following responsible gaming tools are available to all registered players:
Gaming on vclub should always be approached as entertainment, not as a source of income. Never play with money you cannot afford to spend on entertainment. Set a budget before each session and stick to it. If you feel that your gaming is causing you stress, affecting your finances or impacting your relationships, take a break using the tools available in your account.
18+ only. vclub is an adult entertainment platform. If you know someone under 18 who is attempting to access the platform, please notify us at [email protected]. For further guidance on responsible gaming, visit our dedicated Responsible Gaming page.
vclub collects and processes personal data as necessary to operate the platform, verify player identity, process payments and comply with our obligations. The full details of what data we collect, how we use it, how long we retain it and what your rights are in relation to it are set out in our Privacy Policy, which forms part of these Terms.
By registering an account, you acknowledge that you have read and understood the Privacy Policy. Key points include:
For any data-related queries or requests, contact us at [email protected].
To the maximum extent permitted, vclub's total liability to any player for any claim arising from use of the platform — whether in contract, tort or otherwise — is limited to the total amount deposited by that player to their account in the 30-day period immediately preceding the event giving rise to the claim.
vclub is not liable for:
Nothing in these Terms limits liability for fraud, wilful misconduct or any other matter that cannot be excluded by applicable law.
vclub reserves the right to update or modify these Terms at any time. Where a change is material — meaning it significantly affects player rights or obligations — we will provide notice via email to the address registered on your account and/or via a prominent notice on the platform, with a minimum of seven days before the change takes effect.
Minor updates, such as clarifications of existing clauses or corrections of typographical errors, may be made without advance notice. The date at the top of this page reflects when the Terms were last updated. It is your responsibility to review the Terms periodically. Continued use of the platform after the effective date of any change constitutes your acceptance of the updated Terms.
If you do not accept a material change to the Terms, you may close your account before the change takes effect by contacting support. Any withdrawable balance at the time of closure will be processed in the normal way.
If you have any questions about these Terms, need clarification on any point before registering, or wish to make a complaint, our support team is available around the clock and can be reached via the live chat widget in your account dashboard.
For formal written enquiries, including data requests and account closure requests, contact us at:
Email: [email protected]
Platform: vclub.onl
Support hours: 24 hours a day, 7 days a week
We aim to acknowledge all formal written enquiries within 24 hours and to provide a substantive response within five business days. Complaints that cannot be resolved at the first level of support will be escalated to a senior team member for review.
For responsible gaming queries, including requests to activate self-exclusion on your behalf, please also see our Responsible Gaming page and our FAQ section.